Re-Thinking Process Mining with Agents in Mind

Being able to keep business processes flexible and adapting to changing demands requires knowledge of the processes. The algorithmic generation of explicit models is a step towards making the relevant processes clearly comprehensible and exposing them for reflection. We believe that processes which occur in practice, notably in organizational and inter-organizational contexts, possess a structure best described by systems of interacting agents. We intend to carry out a mining of special reference nets which are structured in a multi-agent-like fashion. Process mining of reference nets might allow for structuring beyond mere model aggregation. One possible application of an algorithm providing such interpretations lies in spotting their weaknesses automatically with the aim to support of streamlining of organizational processes.